The Director–Team Lead will oversee a small team of Asset Managers responsible for the day-to-day administration of a diverse commercial mortgage loan portfolio for one of the largest commercial mortgage portfolios in the life insurance industry. This role requires deep expertise in commercial real estate credit, strong leadership in managing and developing asset management professionals, and a proven ability to design and execute process improvement initiatives that drive efficiency and accuracy across operations. The ideal candidate will also bring a commercial mindset, proactively identifying new business opportunities and strategies to enhance portfolio performance and drive revenue growth.

Key Responsibilities Include

• Lead, mentor, and develop a team of analysts responsible for the review and execution of borrower requests, including lease approvals, reserve disbursements, ownership transfers, insurance claims, easement requests, guaranty releases, and collateral substitutions, while building technical expertise in underwriting, loan administration, and credit analysis and supporting professional development.
• Collaborate with origination, legal, and senior leadership to manage loan administration, portfolio initiatives, and execute workout and resolution strategies, including bankruptcies, foreclosures, and note sales.
• Oversee underwriting activities, including financial analysis, risk assessment, and credit evaluation, to support asset management decisions.
• Ensure clear communication of transaction details and adherence to workflows, credit requirements, and quality control standards.
• Build and maintain strong borrower relationships to support proactive issue resolution and identify potential business opportunities. 
• Design and implement best practices and continuous improvement initiatives to enhance operational efficiency, accuracy and consistency of reporting.
• Lead initiatives focused on process automation, workflow optimization, and data integrity.
• Oversee the accurate and timely maintenance of loan data across internal systems to support decision-making and reporting.
• Contribute to firmwide strategic initiatives by identifying and implementing best practices across the asset management function.
• Recommend innovative approaches to optimize asset performance, drive new business opportunities, and enhance revenue generation.

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